Selsaac Movers

FAQ

Helpie FAQ

  • Obtaining your quote is quick, precise, and simple.

    Click the 'request a quotation' button after entering your addresses on our home page. Get your free immediate quote by filling out the online form. You may safely schedule your move online right away if you're satisfied with the quote. We take Mastercard, Visa, and Snaps.

    As an alternative, you can request contact, and we will give you a call to go over the specifics of your move.

  • Incorporated into your quotation:

    -price covers all taxes, tolls, and gasoline.

    -In the event of a complete loss, goods-in-transit insurance up to R400,000 (see Ts&Cs)

    -Selsaac Movers Guarantee: we guarantee that, should we determine that we are to blame for any damage to any property or object, we will replace or repair it at no additional cost to you (see Ts&Cs).

    To ensure that everything runs properly on the day of your relocation, a reservations coordinator will assist you in planning it.

    -professional, amiable movers who are punctual

    -clean and dependable truck

    -furniture wrapped in packing sheets for protection during transit

    -mattress sleeves to keep mattresses clean and safe

    -furniture that is safely fastened to the truck for protection

  • -disconnect and reconnect the dishwasher or washing machine

    -remove or reattach doors as necessary to allow furniture to pass through safely.

    -optional extras like box delivery, disassembly, hoisting, packing, and protective wrapping.

  • The quote for a move is determined by the particulars of the job. By filling out our online quote form, you can receive a free, accurate, and quick quote. Booking is simple if you are satisfied with the quote.

    Our website's quote is comprehensive.

    Clients of Two Men and a Truck are also eligible for free Goods-in-Transit insurance and our unique Selsaac Movers guarantee (see T's & C's).

  • The following areas are currently served by us:

    *The Western Cape and Cape Town

    * Greater Gauteng, Johannesburg, and the surrounding areas

    Unfortunately, we do not currently offer movements within or across provinces.

    To quickly determine whether we cover your area, enter your addresses in our online quote form.

    Do you relocate to other provinces over great distances?

    The following are the service areas we now offer:

    -in Western Cape territory

    -in Gauteng and its environs

    At the moment, we don't migrate between provinces.

  • Do you require moving boxes? Good news!

    We provide high-quality secondhand single wall boxes for sale. You can pick up from our Woodstock facilities or we can deliver to your house. The best thing is that you can sell us those excellent boxes—which are only available in Cape Town right now! Both the environment and your pocketbook will benefit greatly from this.

  •  Use our website to order your boxes, then pay with a card or electronic fund transfer.

    Depending on the option you selected, we will get in touch with you to set up delivery or pickup.

    With TMT, you may move without any hassles by packing your boxes.

    To schedule a time and day for you to drop off the boxes after the relocation, get in touch with our Bookings Coordinators. Keep in mind that we will only accept boxes that are in outstanding condition.

    To pay you for the boxes, we will get in touch with you and ask for your bank account information.

    Relax and watch as the funds appear in your account!

  • Yes, they are yours after you purchase them.

    Do you purchase boxes from you people that I did not receive?

    Yes, we will purchase boxes from you at the price indicated in the table below if you obtained them from another source. We will check any box and purchase anything if we like it.

    Does buying or selling boxes require that I have a move scheduled with Two Men and a Truck?

    No, we buy from and sell to anybody.

  • This package is in like-new condition. No holes, punctures, rips, tears, or abnormalities, then. It needs to have a robust structure, firm sides, and be clean and sturdy. It must be capable of safeguarding valuable items. Our employees will have to examine the boxes before determining whether or not to accept them.

  • Only EFT or a card purchased through our website may be used for payment. The EFT payment procedure will start as soon as you drop off the boxes, and you should expect the money to appear a few days later.

    Our Boxes           We Buy

    L(80x50x30)*      R25/box

    M(60x40x40)*     R20/box

    S(45x30x30)*      R15/box

    Hanger**            R150/box

    Boxes not sold by us   R10/L or M box; R5/S box

    *Approximate size in cm. Actual size may vary.

    **Approximately 54x49x100cm, may vary.

    Terms: Before payment may be collected, it must appear in our account.

    Only by appointment can boxes be picked up and dropped off.

    Only until we have chosen which of your boxes we want and received your bank information will we be able to pay you for the boxes you sell us.

    We are unable to guarantee an exact size, so the sizes provided are merely estimates.

    Please remember to bring your receipt with you when you go.

    The availability of courier service is subject to change.  To meet our courier staff, please make sure you are at the collection spot. If we are unable to pick up the boxes at the appointed time, there can be

  • Only EFT or a card purchased through our website may be used for payment. The EFT payment procedure will start as soon as you drop off the boxes, and you should expect the money to appear a few days later.

    Our Boxes           We Buy

    L(80x50x30)*      R25/box

    M(60x40x40)*     R20/box

    S(45x30x30)*      R15/box

    Hanger**            R150/box

    Boxes not sold by us   R10/L or M box; R5/S box

    *Approximate size in cm. Actual size may vary.

    **Approximately 54x49x100cm, may vary.

    Terms: Before payment may be collected, it must appear in our account.

    Only by appointment can boxes be picked up and dropped off.

    Only until we have chosen which of your boxes we want and received your bank information will we be able to pay you for the boxes you sell us.

    We are unable to guarantee an exact size, so the sizes provided are merely estimates.

    Please remember to bring your receipt with you when you go.

    The availability of courier service is subject to change.  To meet our courier staff, please make sure you are at the collection spot. If we are unable to pick up the boxes at the appointed time, there can be

  • Among the services are:

    -home relocations

    -movements of offices, businesses, and factories

    -small movements of only a few objects

    -disposed of furniture

    -truck rental for commercials and movie shoots

    -special event setup and transportation (weddings, expos, etc.)

    -business delivery

    -just moving things around your house or to and from your garage (no transportation needed)

    -special moving services: box delivery, disassembly, hoisting, packing, and protective wrapping.

  • Among our other services that are available are:

    Packing a box

    Either the day before your move or the day of the move, we will pack your boxes for you.

    Unpacking the box

    When you move into your new house, we will unpack your boxes for you.

    Protective plastic wrapping or bubble wrapping

    Your priceless and delicate belongings will be wrapped to prevent damage while in transit.

    Reassembling and disassembling

    Items that are too large to fit in the elevator or stairs can be disassembled and reassembled by us.

    Lifting

    Items too large for the elevator or stairs are raised or lowered from the balcony using ropes.

    Delivery of boxes and moving goods

  • A flatbed truck

    The flatbed truck will have two personnel on it. Please be aware that we won't transport anything that is excessively heavy for two men to carry and load.

    Truck closed:

    Depending on the size of the move and the other movements planned for that day, there will be three, four, five, or six guys if you choose the large closed truck option.

    If an item is really big and needs more than two guys to carry and put onto the truck, please let your booking coordinators know.

  • - Be courteous and respectful.

    Before the crew arrives, make sure the boxes are prepared, sealed, and ready, and that the furniture is prepared for moving.

    To ensure a smooth and speedy transfer of everything onto the truck, make sure that everything is numbered and organized.

    Make plans for children and dogs to attend daycare or a relative's house, or keep them out of the way to prevent stepping on them.

    Moving is hard work, so treat the men to cool drinks and light munchies!

    If you think they have provided exceptional service, give them a tip.

  • Although we don't have any storage facilities, we do propose that you visit one of our storage facilities located at 64 Peza Street, Orlando West.

    Does insurance cover my belongings while they're being moved?

    We provide your items with two levels of protection:

     Insurance for goods in transit up to R400,000 in case of complete loss (accident, fire, or hijacking)

    We guarantee that we will repair or replace any damaged property if we are found to be in fault for it. We are the only moving business that offers our clients this kind of assurance. No cost. We use it to demonstrate our commitment to the work we perform.